ATLANTA, Oct. 7, 2020 -- Eagle Creek Software Services, the leader in US-based Onshore Technology Services, is pleased to announce and welcome James (Jim) Hand as Regional Vice President. Jim will be responsible for managing Eagle Creek’s Southeast region, as well as providing healthcare thought leadership for national healthcare initiatives.
Jim joins Eagle Creek from Appirio where he held the position of Partner. Prior to that, Jim worked for Salesforce where he was responsible for driving Service Cloud and Health Cloud revenue for named and national enterprise accounts.
Jim will report to Kevin Burkhart, Executive Vice President and co-founder of Eagle Creek. “Eagle Creek’s customer community consists of many of the top names in the Health and Life Science industry – from payers and providers, to pharma and medical device companies, to CRO’s and PBM’s, our clients represent the who’s who of HLS”, stated Burkhart. “As a member of the HIMSS Healthcare CRM Taskforce, the American Red Cross Medical Response Team, and as a registered nurse, Jim brings a unique point of view that will yield great benefits to our HLS clients.”
“I am excited to join the Eagle Creek team, known for their excellence in delivering Salesforce technology that is revolutionizing healthcare as we know it. Their seasoned delivery team is second to none in helping their customers understand the value of “knowing the patient” and streamlining an outstanding patient experience. The Eagle Creek team understands that patient’s can be frustrated with process issues that can be solved with technology. Our goal is to ensure that our customers (patients, caregivers, and healthcare organizations), can rely on our expertise in delivering these solutions.” Our goal is to help our customers deliver positive patient outcomes while providing effortless patient experience.”
Burkhart concluded, “Salesforce is clearly going all in with their accelerated industry focus, as evidenced by their recent acquisition and integration of Vlocity. As a key system integration partner to Salesforce, you will continue to see us add industry thought leaders, such as Jim Hand, to our ranks.”
About Eagle Creek – Eagle Creek was founded in 1999 as a CRM specialty system integrator. Over the last 20 years, it has successfully delivered some of the largest and most complex CRM implementations in North America. Today, Eagle Creek has grown into a national organization with hundreds of consultants positioned across the US, as well as co-located teams in its three US-based technology centers in North and South Dakota. In addition to CRM, Eagle Creek has created a significant app dev practice, primarily focused around Java and .NET design and development. By leveraging its relatively low-cost technology centers with a combination of onsite consultants, Eagle Creek provides its clients an optimization of low cost, high quality, low risk and speed-to-market that is unparalleled in the US IT Services market.
Further information regarding Eagle Creek can be found at www.eaglecrk.com