New York moving company emphasizes customer safety while maintaining moving efficiency
Ben Hur Moving & Storage has announced new measures to protect its customers from the spread of the novel coronavirus (COVID-19). The company will continue offering moving and storage services under stringent new protocols, to ensure maximum safety and convenience for individuals moving during the pandemic.
To address the ongoing spread of COVID-19 and customers’ concerns, Ben Hur Moving & Storage has implemented new methods to improve social distancing efforts and limit contact before and during customer moves. Additionally, the company has reconfigured its business processes to perform pre-move operations over-the-phone.
In addition to distancing and contactless operations, Ben Hur Moving & Storage has mandated self-screening for all employees. Staff must also follow strict PPE guidelines while on the job, which includes wearing masks and gloves at all times. The company has also equipped their moving trucks with hand sanitizer and disinfectant supplies, for convenient sanitization at all times.
“Moving is stressful enough during normal circumstances. The COVID-19 pandemic exacerbates the situation as people moving their homes or businesses worry about their health during this extended period of uncertainty. Our top priority is the safety and wellbeing of our customers and employees,” said Gary Zvadia, Operations Supervisor. “We’re taking recommendations from the Centers for Disease Control (CDC) seriously, while still accommodating our clients during their moves.”
Amidst new COVID-19-conscious protocols, Ben Hur has promised to maintain its superior reputation for customer service. Instead of shaking a client’s hand upon arrival, Ben Hur movers offer a friendly wave to maintain a minimum of six feet for social distancing. The company has committed to providing the same level of care while moving customers’ belongings, with new practices that include additional steps such as staging loading and disinfecting any surfaces.
New business processes executed at Ben Hur include online and over-the-phone estimates, non-binding contracts to accommodate unexpected illness or delays, and digital confirmations and receipts for any services.
Additionally, the company has decided to forgo cardboard recycling at this time, as COVID-19 can last for more than 24 hours on cardboard surfaces.
Ben Hur Moving & Storage understands many people must proceed with moving plans, despite the COVID-19 pandemic. Along with affordable rates and the best moving services in the area, the company is taking every effort to comply with CDC protocols. To learn more, visit https://www.benhur.com/.
About Ben Hur Moving & Storage
For more than 20 years, Ben Hur Moving and Storage has offered New York residents and business owners complete moving solutions, including local and long-distance moves. The company offers completely customized moving services, including packing, loading, transport, storage and heavy object relocation. Reasonable, transparent pricing and no hidden fees make Ben Hur one of the most trusted and reputable movers in the New York City area.
